Office Cleaning FAQ

Call us or fill out the quote request form. We schedule a short walkthrough of your space, then send a written quote with a flat price and a room by room checklist.

Tell us that when you call. We prioritize offices without coverage, book the walkthrough at your earliest availability and set the first visit as soon as you approve the quote.

Someone who knows the space should be there, usually for 20 to 30 minutes. It helps to bring a list of what your current or previous cleaner missed.

We serve 20 cities in Contra Costa and Alameda counties, including Concord, Walnut Creek, Pleasant Hill, San Ramon, Pleasanton, Dublin, Oakland, Berkeley, Hayward and Fremont. See the full service area.

Most small East Bay offices pay between $100 and $325 per visit, and larger offices are often priced per square foot per month. Frequency and scope matter as much as size. Our pricing guide shows typical ranges.

Your written quote lists the service term, the notice period to cancel and what is included. You can review it and ask questions before you sign anything.

Crews bring their own equipment and cleaning products. Paper towels, toilet paper, soap and trash liners can come from your stock or be supplied by us and added to your monthly invoice.

Recurring service is billed monthly at the flat price on your quote. One-time jobs such as post-construction or carpet cleaning are billed after the work is done.

Our vetted local cleaning crews. We assign a regular crew to your account so the same people clean your office each visit and learn your preferences.

A backup crew member who has your written checklist and access instructions covers the visit. When we know ahead of time, we let you know.

Access details are shared only with the crew assigned to your office. We recommend giving each crew member their own alarm code or key card so access can be tracked and changed easily.

Most offices are cleaned in the evening, roughly 6pm to 11pm. Early mornings and weekends are available, and day porters work during business hours.

Call or email us and we will have it taken care of, usually on the next visit or sooner if it cannot wait. We also use your feedback to update the checklist.

Office cleaning usually means routine visits a few times a week. Janitorial services are more comprehensive programs, often nightly, that include supply management and building common areas.

Yes. Medical office cleaning follows a stricter checklist for exam rooms, waiting areas and touch points and is scheduled after patient hours.

Yes. We handle one-time deep cleans, move-in and move-out cleaning, and post-construction cleaning after a buildout or remodel.